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You are here: Home / Driver Zero-Tolerance Policy

Driver Zero-Tolerance Policy

The following notice applies to all employees and limousine drivers employed by or contracted by Exact DFW Limo LLC.

Exact DFW Limo LLC maintains a zero-tolerance policy on the use of drugs and/or alcohol. We do not discriminate based on race, religion, color, sex, national origin, disability, sexual orientation, veterans status, genetic information, or any condition or status protected by law.

Immediately upon receiving a passenger-credible complaint regarding discrimination or the use of drugs and/or alcohol by a driver, we shall suspend the respective driver and conduct an investigation into the allegation. The suspension shall remain in place throughout the duration of the investigation. Any driver found to have violated the company’s zero-tolerance policy shall be prohibited from engaging as a driver for Exact DFW Limo LLC and will immediately be dismissed from duty as a driver for Exact DFW Limo LLC.

How to Report a Complaint

To file a complaint directly with Exact DFW Limo LLC, please contact our office at 469-605-9605. You may request to speak with company owner Omid Bazanjani. 

To file a complaint with the City Transportation Regulation authority in Dallas or Fort Worth, you may do so at the following numbers:

If you were picked up in:

  • Dallas—Call Transportation Regulation at 214-670-3161, or 3-1-1
  • Love Field Airport—Call Love Field Airport Operations at 214-670-6148
  • D/FW Airport—Call D/FW Airport Ground Transportation at 972-574-5879
  • Fort Worth—Call Fort Worth Transportation at 817-871-6987

 

Contact Information

3616 Aqua Springs Dr.
Plano, TX 75025
(469) 605-9605
(972) 369-5466 (LIMO)

Email Addresses
Info@ExactDFWLimo.com
Omid.Bazanjani@gmail.com

Hours of Operation
24/7 Service.
All Day. Every Day.

Our Customers

Photo of Allen Chastanet (L), Prime Minister of Saint Lucia
Prime Minister of Saint Lucia, Allen Chastanet (L) with Omid Bazanjani of Exact DFW Limo

Contact Information

3616 Aqua Springs Dr.
Plano, TX 75025
(469) 605-9605
(972) 369-5466 (LIMO)

Email Addresses
Info@ExactDFWLimo.com
Omid.Bazanjani@gmail.com

Hours of Operation
24/7 Service.
All Day. Every Day.

Our Promise To You

Exact DFW Limo promises that you will receive the best possible service from our professional and courteous drivers.

For a safe and professional limo service at reasonable prices, call (469) 605-9605 today.

Wheelchair Accessibility

Wheelchair accessible vehicles are available upon request.

Reservations: (469) 605-9605

Call us any time of the day or night to make a reservation.

Our goal is to make our first-time customers life-long customers. Book your next trip with Exact DFW Limo and discover what makes us different.

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