The following notice applies to all employees and limousine drivers employed by or contracted by Exact DFW Limo LLC.
Exact DFW Limo LLC maintains a zero-tolerance policy on the use of drugs and/or alcohol. We do not discriminate based on race, religion, color, sex, national origin, disability, sexual orientation, veterans status, genetic information, or any condition or status protected by law.
Immediately upon receiving a passenger-credible complaint regarding discrimination or the use of drugs and/or alcohol by a driver, we shall suspend the respective driver and conduct an investigation into the allegation. The suspension shall remain in place throughout the duration of the investigation. Any driver found to have violated the company’s zero-tolerance policy shall be prohibited from engaging as a driver for Exact DFW Limo LLC and will immediately be dismissed from duty as a driver for Exact DFW Limo LLC.
How to Report a Complaint
To file a complaint directly with Exact DFW Limo LLC, please contact our office at 469-605-9605. You may request to speak with company owner Omid Bazanjani.
To file a complaint with the City Transportation Regulation authority in Dallas or Fort Worth, you may do so at the following numbers:
If you were picked up in:
- Dallas—Call Transportation Regulation at 214-670-3161, or 3-1-1
- Love Field Airport—Call Love Field Airport Operations at 214-670-6148
- D/FW Airport—Call D/FW Airport Ground Transportation at 972-574-5879
- Fort Worth—Call Fort Worth Transportation at 817-871-6987